At Ledak188, we understand how important your privacy is. This document clearly explains how we collect, use, store, and protect your personal information as a member of our online gaming platform. We are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six data protection principles we uphold for every Malaysian member
Ledak188 only collects information that is genuinely necessary to provide our services. We do not request irrelevant data and will always inform you of the reason each piece of information is required during the registration process.
All your personal data is stored on secure servers protected by 256-bit SSL encryption and strict access controls. Only authorised personnel may access your data, and every access is logged for audit purposes.
Ledak188 has never and will never sell, rent, or share your personal data with third parties for marketing or commercial purposes. Your information belongs to you — we are simply its trusted custodian.
All data collection and processing operations at Ledak188 are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure the highest standards are consistently maintained.
As a Ledak188 member, you have the full right to access, correct, and request deletion of your personal data at any time. The process is straightforward and can be done through your account settings or by contacting customer support.
We will always notify you of any material changes to this Privacy Policy. Notifications will be sent via email or an in-platform notice at least 7 days before the changes take effect.
Questions about your data privacy?
Frequently Asked QuestionsImportant: This Privacy Policy describes the privacy practices of Ledak188 for our website platform and mobile application. By using Ledak188's services, you agree to the collection and use of information as described in this policy.
This Privacy Policy ("Policy") explains how Ledak188 ("we", "our platform") collects, processes, stores, and protects the personal data you provide to us as a member of our online gaming platform at https://ledak188.biz.
Ledak188 is committed to handling your personal data in a transparent, fair, and responsible manner. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. We take our obligation to protect every member's privacy seriously, and this policy reflects the highest standards we hold ourselves to.
This policy applies to all users of the Ledak188 platform, including registered members, website visitors, and any individual who interacts with our services in any capacity — whether through the website, mobile app, or communication channels such as live chat and support email.
This Privacy Policy forms part of Terms & Conditions Ledak188. By registering as a member, you confirm that you have read and agreed to this Privacy Policy.
During the registration process and your use of the Ledak188 platform, we collect the following information that you provide voluntarily:
When you use the Ledak188 platform, our systems automatically record certain technical information for security and service improvement purposes, including:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Device IP address | Security & fraud prevention | 90 days |
| Browser type & version | Platform optimisation | 12 months |
| Gaming activity logs | Compliance & dispute resolution | 5 years |
| Transaction records | Financial compliance & audit | 7 years |
| Game session data | Analytics & UX improvement | 24 months |
Ledak188 uses your personal data solely for legitimate, clearly defined purposes. The following outlines the primary ways we use the information you provide:
Your Consent: You may withdraw consent for marketing communications at any time by updating your notification preferences in your Ledak188 account settings or by contacting our support team.
Ledak188 does not sell, rent, or share your personal data with third parties for their own marketing purposes. This is our absolute commitment. However, there are limited situations where we are required to share certain information for legitimate operational purposes:
To process your deposits and withdrawals, we are required to share relevant financial information with authorised payment processors, including DuitNow, FPX, and e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay). All processors are bound by strict confidentiality agreements with Ledak188.
Third-party game providers such as Pragmatic Play, Evolution Gaming, and PG Soft may receive the minimum session information required to deliver a smooth and fair gaming experience. They do not receive detailed financial or personal identification information.
Ledak188 may disclose personal data if required by Malaysian law, court order, or a competent regulatory authority. In such situations, we will endeavour to notify you in advance unless doing so is prohibited by law.
Ledak188 invests seriously in security infrastructure to protect every member's personal data. The security measures we employ are on par with banking and financial industry standards:
Note: While we take all reasonable steps to protect your data, no security system is 100% foolproof. We encourage you to take your own protective measures, such as using a strong password and not sharing your Ledak188 login credentials.
The Ledak188 website and application use cookies and similar technologies to enhance your experience and ensure the platform performs at its best. Cookies are small text files stored on your device.
You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the Ledak188 platform. For more information on managing cookies, refer to your browser's help section.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Ledak188:
Request a copy of the personal data we hold about you
Correct personal data that is inaccurate or out of date
Request deletion of your data (subject to legal requirements)
Object to the processing of your data for direct marketing purposes
Receive your data in a structured, machine-readable format
Withdraw consent for data processing at any time
To exercise any of the rights above, please contact the Ledak188 Data Protection Officer by email at privacy@ledak188.biz or via our support live chat. We will respond to your request within 14 business days. Identity verification may be required before a request is processed.
Ledak188 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law.
In general, active member personal data is retained for as long as your account remains active. Once an account is closed, we retain necessary records in accordance with the following requirements:
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to your identity.
The Ledak188 platform is for individuals aged 18 and above only. We strictly do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we find that personal data has been collected from a minor without proper age verification, we will immediately delete that data and close the account in question. Any deposits made by a minor will be refunded once identity has been verified.
Parents & Guardians: If you believe your child under the age of 18 has registered on Ledak188, please contact us immediately at privacy@ledak188.biz with relevant supporting evidence so we can take immediate action.
Ledak188 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or service improvements. The "Updated" date at the top of this page will always show the date of the most recent revision.
For material and significant amendments, we will notify you via:
You will be notified at least 7 days before any changes take effect. Your continued use of the Ledak188 platform after the effective date of such changes constitutes your acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or complaints regarding Ledak188's Privacy Policy or how we handle your personal data, you may contact our Data Protection Officer through the following channels:
We take every privacy-related complaint and enquiry seriously. If you are not satisfied with how we have handled your complaint, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia (JPDP).
Your privacy and security are our top priority. Join over 500,000 Malaysian members who trust Ledak188 — a platform that is transparent, secure, and committed to responsible data protection.